Order Processing

Orders are processed within [2–5 business days] after payment confirmation.

For custom or personalized items, processing time may extend to [5–10 business days], depending on production requirements.

You will receive a confirmation email once your order has shipped.

2. Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on:

• Delivery location

• Package weight

• Shipping method selected

Estimated delivery times:

• Domestic: [3–7 business days]

• International: [7–14 business days]

Please note that delivery times are estimates and not guaranteed.

3. Tracking Information

Once your order ships, you will receive tracking details via email.

4. Delays

We are not responsible for delays caused by:

• Shipping carriers

• Customs processing (for international orders)

• Incorrect shipping information provided by the customer

• Weather or unforeseen circumstances

5. Incorrect Address

Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect address, additional shipping fees may apply.

6. Lost or Damaged Packages

If your package arrives damaged or appears lost:

• Contact us within 48 hours of delivery

• Provide photos (if damaged)

• Include your order number

We will work with the carrier to resolve the issue.